Contact Us

If you need to urgently contact us about an order we recommend emailing us but if you prefer please telephone and select the option to leave us a message. Please remember when you contact us to quote your order number. If your query is about the whereabouts of your order our terms are 10 working days so please allow this time for the order to reach you.

Email Us: - If you have an order number please remember to quote this so your email will be given priority.

Telephone Us: 08432 891436 - Please leave us a message, remembering to quote your order number and email address, and we will get back to you as soon as we can.

The telephone message comes through to us as an attachment in an email (otherwise we are answering the phone to computer generated spam calls all day) so to help we do need order number, email, name and phone number.

And our postal address is: Karenza Paperie, PO Box 489, Ashford, Kent, UK, TN23 9QB.

Or if you would prefer please contact us using the form below.